How to Contact Amazon Customer Service and Sellers

by Marlon Altenwerth
10 minutes read

How to Contact Amazon Customer Service and Sellers

Featured pic of how to contact Amazon.com consumer cure.

While Amazon.com possesses most self cure wills on its website and handset apps, in some instances you have to talk to a consumer affirm person, if you have a misery or grouse. This guide mirrors how to contact Amazon.com consumer cure and its network of storefronts.

Content
  • How to Contact Amazon.com
  • Via Stay Chat
  • Via Email
  • Via Handset
  • Via Social Media
  • Via Alexa
  • How to Contact a Supplier on Amazon.com
  • How to Contact Amazon.com Maintain About Lacking Edicts

How to Contact Amazon.com

There are most means to contact the Amazon.com consumer affirm team, compeling live chat, e-mail, handset, social media, and an Alexa speaker.

Via Stay Chat

There are no correct linkages on the Amazon.com website for live chat, yet it is thinkable, taking place the reviews under.

First, participate in the Consumer Agency spot on the Amazon.com website. You can in addition procure there by clicking Help at the bottom of any kind of Amazon.com internet page or by clicking your username at the apex, after that Your Account -> Consumer Agency.

"Help" spot at the unrelieved bottom of the Amazon.com homepage.

Click Something else, after that I criterion more help to open a Stay chat domicile window.

"I criterion more help" spot in Amazon.com consumer cure webpage.

It’s less center to application Stay Chat on Amazon.com’s handset apps. Tap the hamburger icon (three nonsenses up) at the bottom of the app’s domicile sieve, scroll down, faucet Consumer Agency, after that faucet Chat via us.

"Chat via us" spot in Amazon.com handset app (Android.)

No matter which contraption you application to gain access to Stay Chat on Amazon.com, you’ll explore Amazon.com’s messaging servant. It will definitely ask you to pick a button to reply. You’ll procure wills support payment, Amazon.com Prime, ordinance stature, and more. If you wear’t yearn to reoccur on your own, pick I criterion more help, after that Chat via an accomplice presently.

Pick

It takes a slight fragment while for the accomplice to indicator up via the chat, as it’s subject to access and the establishment hours of your locale. As soon as your oddities is reconciled, click Run out this chat to coating the conversation. On a internet browser, lug out a correct-click to supply a hard copy of the conversation.

FYI: procure the flawless bargains on Amazon.com utilizing one of these tried and affirmed clever hacks to preserve greenback greenback.

Via Email

To e-mail Amazon.com consumer affirm, application [email protected]. Consumption the e-mail address accepted up via your Amazon.com account, and summarize the misery in the subject queue. Email affirm is definite if you have to share most screenshots, pics, or video clips. You have to procure a reaction within 24 to 48 establishment hours.

Great to realize: beware of Amazon.com phishing emails and messages, whereby scammers hazard spoofing an cops Amazon.com alias to deceive unwitting borrowers.

Via Handset

To contact Amazon.com affirm in the U.S. or Canada by handset, call the toll-unshackle number, 1-888-280-4331, 24/7. As soon as you talk to a bot, click I criterion more help to fasten via a real person. Be sure to application the exceptionally same handset number accepted up to your Amazon.com account, as you could have to enter a one-time password or procure a internet link texted to you.

These digits can adjust, so it’s a nice referral to have them call you. Consumption their Call Me cure by momentarily referring to as your misery and presenting your handset number (ideally the one accepted up via Amazon.com). Click Call me presently to procure an Amazon.com bot to call you. You have to dig in a slight fragment slight fragment, and it will definitely ultimately fasten you to a human consumer care exec.

Amazon.com's call me cure to procure an Amazon.com rep to call you on your accepted up handset number.

For those exterior the U.S. and Canada, fasten to Amazon.com utilizing one of these international digits: 1-(206) 922-0880, 1-206-266-2992, and 1-888-280-4364.

Reminder: application a Venmo QR code for making and receiving recompenses on online bargains with support Amazon.com.

Via Social Media

If you support utilizing social media, contact Amazon.com consumer affirm on opposite social media units.

  • X borrowers can tweet their top priorities by sending a magnificent post to @AmazonHelp. They universally respond within a few hours.
  • On Facebook, surf through the cops Amazon.com internet page, and click Send out post to forward your query to the Amazon.com Facebook team.
  • On Instagram and TikTok, post Amazon.com consumer cure nondiscriminatory by specifying @amazon.

Great to realize: learn how to adjust the suv and language on Amazon.com.

Via Alexa

On an Amazon.com Resemble, case, “Alexa, I yearn to speak to someone via Amazon.com consumer affirm.” The speaker will definitely help you read the misery you are facing.

Bear in mind, for Amazon.com’s own products, there’s a distinguish Digital Corrects and Machine Maintain team. You can ask them around Amazon.com Resemble audio representatives, Fire TV and tablets, Amazon.com clever domicile contraptions, Kindle contraptions, and so on. As soon as you click Prelude a chat presently, it will definitely accomplice the Amazon.com contraptions addicted to your Amazon.com account. Pick one of them to continue via troubleshooting.

Amazon.com Resemble contraptions consumer affirm.

FYI: learn around the countless light shades on Amazon.com Resemble contraptions and how to application them for troubleshooting.

How to Contact a Supplier on Amazon.com

You can contact an Amazon.com retailer both before and after the acquisition of a point. To contact them in floater, participate in the point internet page. You will definitely situate the retailer’s tag under Marketed by, along via other storefronts.

Click the retailer you yearn to convey via, and you will definitely be redirected to the retailer’s internet page on Amazon.com. Click on Ask a inquiry to reach a chat domicile window featuring a Supplier Messaging Underling. Establish your post to the bot, and it will definitely forward the post to the retailer. You will definitely procure an peppy on your Amazon.com account once your query is answered.

"Ask a inquiry" to an Amazon.com retailer.

Write-up acquisition, the flawless technique to contact a retailer is to participate in Your Edicts on the website or handset app. Pick your ordinance, click Misery via ordinance, pick Contact retailer, and form your post. The retailer will definitely procure an peppy, and once they respond, you will definitely procure an peppy on your Amazon.com account. As soon as the antiphon domicile window for the point is over, you can no longer query the retailer.

How to Contact Amazon.com Maintain About Lacking Edicts

Your Amazon.com point could be lacking, or the supervising stature won’t adjust. This can ensue due to geeky woes or if the retailer can’t cede on time. To fixes this, participate in Your Edicts, and contemplate the supervising niceties. If it hasn’t refined in a while, contact Amazon.com consumer affirm.

On the Your Edicts internet page, click Misery via ordinance, after that pick In which’s my stuff? coordinated via by Contact us. Engage via Amazon.com consumer cure using the invariant networks: live chat, handset, or e-mail.

If you’re a reoccurring Amazon.com shopper, minimize your consumer affirm aggravation by registering for an Amazon.com Prime registration.

Image economic debt: Unsplash. All screenshots by Sayak Boral.

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